Terms of Service

ClickPlease is a link-in-bio platform that enables users to create a public profile page. Features include custom links, a digital menu, a reservation widget (the "TableTracker" system), a tip jar, delivery and ordering platform integrations, social link aggregation, and analytics. We refer to all of these collectively as the "Service."

We reserve the right to modify, suspend, or permanently discontinue any part of the Service at any time, with or without notice, for any reason. This includes adding, removing, or restructuring features. Your continued use of the Service after any modification constitutes acceptance of those changes.

You must provide accurate, current, and complete information when creating an account and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must be at least 18 years old to use the Service. We reserve the right to suspend or terminate accounts that violate these Terms or that we determine, in our sole discretion, are harmful to the Service or other users.

You may delete your account at any time from your account settings. Upon deletion, your public profile page will be removed. We have no obligation to retain your data after deletion.

You agree not to use ClickPlease to:

• Post unlawful, fraudulent, defamatory, or deceptive content
• Impersonate any person, entity, or business
• Distribute spam, malware, phishing links, or other harmful content
• Violate any applicable local, state, national, or international law or regulation
• Interfere with or disrupt the Service or servers or networks connected to it
• Scrape, harvest, or collect user data from the platform without written permission
• Use the Service to facilitate illegal transactions of any kind

We reserve the right to remove any content and terminate any account that violates these Terms or is otherwise harmful to the Service, other users, or third parties.

Your content.You retain ownership of all content you upload or create on ClickPlease ("User Content"), including your display name, profile photo, business description, menu items, images, and links. By uploading User Content, you grant ClickPlease a non-exclusive, worldwide, royalty-free, sublicensable license to store, display, and transmit that content solely as necessary to provide and operate the Service.

Your representations. You represent and warrant that: (a) you own or have the legal right to use all User Content you post; (b) your User Content does not infringe the copyright, trademark, right of publicity, right of privacy, or any other intellectual property or proprietary right of any third party; and (c) your User Content does not contain defamatory, obscene, or otherwise unlawful material.

Display names and likeness. You are solely responsible for the display name, profile photo, and any other identifying information you publish on your ClickPlease profile. ClickPlease does not verify whether any display name, logo, or image is trademarked, registered, or owned by a third party. If you believe content on ClickPlease infringes your intellectual property rights or violates your right of publicity, see Section 14 (DMCA and Content Removal).

ClickPlease's intellectual property. The ClickPlea.se name, logo, platform code, and design are owned by ClickPlease and may not be copied, reproduced, or used without express written permission.

Free and paid features. ClickPlease currently offers certain features at no cost. We reserve the right to move any currently free feature behind a paid subscription tier at any time, with or without advance notice. This includes but is not limited to: reservation widgets, digital menus, tip jar, analytics, and delivery integrations.

No entitlement to free access. Your current access to a feature at no cost does not create any right, expectation, or entitlement to continued free access to that feature. We will endeavor to provide reasonable notice before paywalling a feature, but are not obligated to do so.

Subscription changes. If you are on a paid plan, we reserve the right to change pricing with reasonable advance notice. If you do not accept a price change, you may cancel your subscription before the new price takes effect. Refunds on paid subscriptions are at our sole discretion.

ClickPlease offers an optional TipJar feature that allows visitors to send voluntary monetary gratuities to profile owners. By enabling the TipJar, you agree to these Terms as they apply to payments and also to Stripe's Connected Account Agreement.

Nature of tips. Tips are entirely voluntary gratuities from visitors to you. They are not payments for goods or services and do not create any contractual obligation on the part of the tipper. By accepting tips, you acknowledge that they constitute personal income and agree to comply with all applicable tax laws (see Section 7).

Platform fee. ClickPlease retains 15%of each tip as a platform service fee. The remaining amount, less Stripe's payment processing fees (which vary by card type and region; see stripe.com/pricing), is transferred to your connected Stripe account. The platform fee is earned at the time of the transaction and is non-refundable except at our sole discretion.

ClickPlease is not a bank or payment processor.All funds are processed and held by Stripe, Inc. ClickPlease does not hold, store, or transmit your funds at any point. We have no control over Stripe's payout schedules, holds, or account restrictions. If Stripe places a hold, freezes, or terminates your account, ClickPlease bears no liability for any resulting loss of access to funds.

Chargebacks and fraud.If a tip is reversed, charged back, or deemed fraudulent by Stripe or a card issuer, the amount will be deducted from your Stripe balance in accordance with Stripe's policies. ClickPlease is not responsible for chargebacks, fraudulent transactions, or any resulting fees or penalties applied to your Stripe account.

No refund guarantee.Tips are voluntary payments with no inherent right to a refund. Refund requests from tippers are handled at our discretion subject to Stripe's refund and dispute policies. We are under no obligation to issue refunds on your behalf.

Payout delays. We make no representations about when funds will be available in your Stripe account. Payout timing is governed entirely by Stripe. ClickPlease is not liable for payout delays regardless of cause.

No minimum guarantee. ClickPlease makes no guarantee that you will receive any tips, earn any particular amount, or continue to have access to the TipJar feature at any time.

You are solely responsible for all taxes, duties, and government fees arising from payments received through ClickPlease, including tips. Tips and other payments received are generally taxable income under applicable law. ClickPlease does not provide tax advice and is not responsible for any taxes, penalties, interest, or liabilities you may owe.

Stripe may issue tax forms (such as IRS Form 1099-K in the United States) directly to you if your account meets applicable reporting thresholds. These thresholds vary by jurisdiction. Stripe sends forms to the contact information on file in your Stripe account. You are responsible for keeping that information accurate.

We strongly recommend consulting a qualified tax professional regarding your obligations.

ClickPlease provides a reservation widget ("TableTracker") that allows profile visitors to request bookings with restaurants, cafés, bars, or other businesses. ClickPlease is a technology intermediary only. We are not a party to any reservation, booking, or agreement between you and your customers.

Operator responsibility. As a business operator using the reservation system, you are solely responsible for: honoring reservations, managing your own availability, notifying customers of changes or cancellations, complying with all applicable laws governing your business (including health and safety, consumer protection, and food service regulations), and handling any disputes with customers.

Zero liability for reservation outcomes. ClickPlease expressly disclaims all liability for: no-shows by customers or operators, overbooking, double-booking, failure to deliver service, food quality or safety issues, personal injury, property damage, or any other outcome arising from a reservation. ClickPlease has no liability whatsoever for losses incurred by either the operator or the customer in connection with a reservation made through the platform.

System availability. We do not guarantee that the reservation system will be available at all times. Downtime, bugs, or data errors in the reservation system do not entitle you or your customers to compensation of any kind.

No consumer protections. ClickPlease does not provide chargeback rights, compensation, or any form of financial protection to end customers who make reservations. Customers should resolve disputes directly with the business.

Cancellation and modification policy.Cancellation and modification deadlines are enforced by the platform's automated rules. ClickPlease is not responsible for reservations that cannot be cancelled or modified due to timing restrictions, and is not liable for any losses arising from this enforcement.

ClickPlease allows you to display links to third-party delivery and ordering platforms (such as DoorDash, Uber Eats, Grubhub, Toast, and Square Online). These links are provided as a convenience only. ClickPlease is not affiliated with, endorsed by, or responsible for any third-party platform. We are not liable for orders, transactions, fees, cancellations, or disputes arising through those platforms. Use of those services is subject to their own terms and conditions.

No uptime guarantee.ClickPlease is provided on an "as available" basis. We make no guarantee of uninterrupted availability, and scheduled or unscheduled downtime may occur at any time. ClickPlease is not liable for any losses, lost revenue, missed reservations, failed tip transactions, or any other damages resulting from service downtime, outages, slowdowns, data corruption, or any other technical failure, whether caused by us, our hosting provider, or any other third party.

Data loss. While we take reasonable precautions to protect your data, we do not guarantee that data will never be lost, corrupted, or destroyed. We recommend that you retain copies of any critical business data (such as customer contact information from reservations) independently of the platform.

Company dissolution or cessation of operations. In the event that ClickPlease ceases operations, is acquired, or is otherwise wound down, we will make reasonable efforts to provide advance notice (but are not obligated to do so). If the service is discontinued for any reason, including but not limited to insolvency, acquisition, or operator decision, ClickPlease shall have no liability to you or any third party for any losses, damages, lost data, lost revenue, or missed transactions arising from the cessation of the service. Any outstanding subscription fees will not be refunded unless required by applicable law.

Stripe and third-party services.The Service depends on third-party providers including Stripe, Supabase, Resend, and cloud infrastructure. Failure of any third-party service does not constitute a failure of ClickPlease's obligations, and we bear no liability for losses caused by third-party service disruptions.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, accurate, reliable, or free of viruses or other harmful components. We do not warrant that any errors will be corrected or that the Service will meet your requirements. Use of the Service is entirely at your own risk.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLICKPLEASE AND ITS OPERATORS, EMPLOYEES, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if any limited remedy fails of its essential purpose.

Our total aggregate liability to you for any and all claims arising under or related to these Terms or the Service shall not exceed the greater of: (a) the total amounts you have actually paid to ClickPlease in the twelve (12) months immediately preceding the claim, or (b) fifty dollars ($50.00 USD).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

You agree to defend, indemnify, and hold harmless ClickPlease and its operators, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of or inability to use the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) disputes between you and your customers arising from reservations; (f) any tips received by you through the TipJar; or (g) your violation of any third-party rights, including intellectual property or right of publicity.

ClickPlease respects intellectual property rights and complies with the Digital Millennium Copyright Act ("DMCA"). If you believe that content on the platform infringes your copyright, trademark, right of publicity, or other intellectual property rights, please send a written notice containing the following information to our designated agent:

• Identification of the copyrighted work or intellectual property claimed to be infringed
• Identification of the infringing material and its URL on ClickPlease
• Your contact information (name, address, telephone number, and email address)
• A statement that you have a good-faith belief the use is not authorized by the rights owner
• A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the rights owner
• Your physical or electronic signature

Send notices to: austinkranc@gmail.com

We will review valid notices and remove or disable access to infringing content as required by applicable law. Submitting a false or fraudulent takedown notice may expose you to legal liability.

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes, we may also notify you via email or an in-app notice. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

Informal resolution. Before filing any claim, you agree to first contact us at austinkranc@gmail.com and attempt to resolve the dispute informally. If we cannot resolve it within 30 days, either party may pursue formal legal action.

For questions about these Terms of Service, content removal requests, or other legal inquiries, contact us at: austinkranc@gmail.com